{"id":921570,"date":"2025-12-10T15:13:21","date_gmt":"2025-12-10T15:13:21","guid":{"rendered":"https:\/\/senpay.co\/subscriptions\/?page_id=921570"},"modified":"2025-12-10T18:32:47","modified_gmt":"2025-12-10T18:32:47","slug":"help-center","status":"publish","type":"page","link":"https:\/\/senpay.co\/subscriptions\/help-center\/","title":{"rendered":"Senpay Support Center"},"content":{"rendered":"    <div class=\"senpay-dash-shell shpw-shell\">\n        <div class=\"shpw-page\">\n\n                <section class=\"senpay-dash-hero shpw-hero\">\n        <div class=\"senpay-dash-hero-main shpw-hero-main\">\n            <div class=\"senpay-dash-logo shpw-logo\">\n                <span class=\"dot\"><\/span> SENPAY\n            <\/div>\n            <h1 class=\"senpay-dash-hero-title\">Support Center<\/h1>\n            <p class=\"senpay-dash-hero-sub\">\n                Welcome to the Senpay Support Center. Choose a topic below and follow the guided steps to solve your issue as fast as possible.\n            <\/p>\n        <\/div>\n        <div class=\"senpay-dash-hero-meta shpw-hero-meta\">\n            <div class=\"senpay-dash-hero-email\">\n                Guest            <\/div>\n            <div class=\"shpw-hero-actions\">\n                <a href=\"https:\/\/senpay.co\/subscriptions\/\"\n                   class=\"senpay-dash-btn senpay-dash-btn-ghost shpw-btn-home\">Home<\/a>\n                                    <a href=\"https:\/\/senpay.co\/subscriptions\/my-account\/\"\n                       class=\"senpay-dash-btn senpay-dash-btn-primary\">Login<\/a>\n                            <\/div>\n        <\/div>\n    <\/section>\n    \n            <div class=\"shpw-intro-tag-wrap\">\n                <span class=\"senpay-dash-section-tag shpw-intro-tag\">\n                    Start by selecting the reason for your request.\n                <\/span>\n            <\/div>\n\n            \n                    <section class=\"senpay-dash-section shpw-section\">\n        <div class=\"senpay-dash-card shpw-card\">\n            <div class=\"shpw-section-header\">\n                <h2>What do you need help with?<\/h2>\n            <\/div>\n\n            <div class=\"shpw-topic-grid\">\n\n                <!-- Subscription Issue -->\n                <a class=\"shpw-topic-card\"\n                   href=\"https:\/\/senpay.co\/subscriptions\/help-center\/?shw_topic=subscription_issue\">\n                    <div class=\"shpw-topic-btn\">\n                        <div class=\"shpw-topic-title\">Subscription Issue<\/div>\n                        <div class=\"shpw-topic-desc\">\n                            Problems with your IPTV line, expiration, connection, or apps.\n                        <\/div>\n                    <\/div>\n                <\/a>\n\n                <!-- \u2705 NEW: Extend \/ Wrong Renew -->\n                <a class=\"shpw-topic-card\"\n                   href=\"https:\/\/senpay.co\/subscriptions\/help-center\/?shw_topic=renew_extend\">\n                    <div class=\"shpw-topic-btn\">\n                        <div class=\"shpw-topic-title\">Wrong Renew \/ Extend Subscription<\/div>\n                        <div class=\"shpw-topic-desc\">\n                            Wrong renewal, want to extend your subscription, or renew for more months.\n                        <\/div>\n                    <\/div>\n                <\/a>\n\n                <!-- Refund \/ Stop automatic payments -->\n<a class=\"shpw-topic-card\"\n   href=\"https:\/\/senpay.co\/subscriptions\/help-center\/?shw_topic=refund_stop\">\n  <div class=\"shpw-topic-btn\">\n    <div class=\"shpw-topic-title\">Refund \/ Stop Auto Payment<\/div>\n    <div class=\"shpw-topic-desc\">\n      Request a refund or stop automatic payments.\n    <\/div>\n  <\/div>\n<\/a>\n\n                <!-- Billing \/ Payment -->\n                <div class=\"shpw-topic-card shpw-topic-disabled\">\n                    <div class=\"shpw-topic-btn\">\n                        <div class=\"shpw-topic-title\">Other<\/div>\n                        <div class=\"shpw-topic-desc\">\n                            Any other question or special request. (Coming later)\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <!-- \u0628\u0627\u0642\u064a \u0627\u0644\u062a\u0648\u0628\u064a\u0643\u0627\u062a disabled -->\n                <div class=\"shpw-topic-card shpw-topic-disabled\">\n                    <div class=\"shpw-topic-btn\">\n                        <div class=\"shpw-topic-title\">Account Login<\/div>\n                        <div class=\"shpw-topic-desc\">\n                            Access issues to your Senpay account. (Coming later)\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n\n\n            <\/div>\n        <\/div>\n    <\/section>\n    \n            <section class=\"senpay-dash-section shpw-section\">\n        <div class=\"senpay-dash-card senpay-dash-support-card shpw-card\">\n        <div>\n          <h2>Join our Telegram channel<\/h2>\n          <p>Get offers, updates, and important news directly on Telegram.<\/p>\n          <p class=\"senpay-dash-support-meta\">No spam \u2014 only important updates.<\/p>\n        <\/div>\n\n        <div class=\"senpay-dash-support-actions\">\n          <a href=\"https:\/\/t.me\/senpay26\"\n             target=\"_blank\" rel=\"noopener\"\n             class=\"senpay-dash-btn senpay-dash-btn-primary\">\n            Join Telegram Channel          <\/a>\n        <\/div>\n      <\/div>\n    <\/section>\n        <\/div>\n    <\/div>\n    \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-921570","page","type-page","status-publish"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/senpay.co\/subscriptions\/wp-json\/wp\/v2\/pages\/921570","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/senpay.co\/subscriptions\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/senpay.co\/subscriptions\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/senpay.co\/subscriptions\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/senpay.co\/subscriptions\/wp-json\/wp\/v2\/comments?post=921570"}],"version-history":[{"count":4,"href":"https:\/\/senpay.co\/subscriptions\/wp-json\/wp\/v2\/pages\/921570\/revisions"}],"predecessor-version":[{"id":921760,"href":"https:\/\/senpay.co\/subscriptions\/wp-json\/wp\/v2\/pages\/921570\/revisions\/921760"}],"wp:attachment":[{"href":"https:\/\/senpay.co\/subscriptions\/wp-json\/wp\/v2\/media?parent=921570"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}